Frequently Asked Questions

Answers to commonly asked questions can be found in our FAQ section.

Download Tax Invoice/Receipt

You can download a copy of your tax invoice/receipt by entering your details on our get e-receipt page.

Call Us

Reservations

Free Call: 13 27 27

Local Number: 02 9353 9399

From Overseas: +61 2 9353 9399

Hours (EST): Mon - Fri 7.30am - 7pm, Sat - Sun 8am - 5pm

Holiday Hours

Friday 24 Dec: 6:30am - 7:00pm AEST
Saturday 25 Dec - Sunday 26 Dec: 8:00am - 5:00pm AEST
Monday 27 Dec - Friday 31 Dec: 6:30am - 7:00pm AEST
Saturday 1 Jan - Sunday 2 Jan: 8:00am - 5:00pm AEST
Monday 3 Jan: 6:30am - 7:00pm AEST

Customer Service

For past rentals only

Free Call: 1800 150 278

Hours: Mon - Fri 7.30am - 6pm

Holiday Hours

Friday 24 Dec: 7:30am - 6:00pm AEST
Saturday 25 Dec - Monday 27 Dec: Closed
Tuesday 28 Dec - Friday 31 Dec: 7:30am - 6:00pm AEST
Saturday 1 Jan - Monday 3 Jan: Closed

Roadside Assistance

Free Call: 1800 656 550

Email Us

Choose a category below and complete the details to email us.

International Phone Numbers

View phone numbers for international Budget offices outside of Australia.