Enquiries and Feedback

You can find the answers to many commonly asked questions in the FAQs section of our site. Please take a moment to see if your question is answered there.

If you don't find the answer please feel free to contact us.

Please note we are unable to provide a reservation quote by email. Please phone our Reservations Department on 1300 362 848, or use our website to quickly obtain a quote

Type of Enquiry / Feedback

Your Name

Email Address

Phone Number

Rental agreement/ reservation #

Comments / enquiry

Contact Details

Phone Reservations
Call with in Australia
1300 362 848

Truck rentals 13 27 27

Calls from outside Australia
+61 2 9353 9399

Phone Reservation office hours (Eastern Standard Time):
Monday to Friday
8:00am - 7:00pm
Saturday 9:00am - 5:00pm
Sunday Closed

Customer Service
1800 150 278

Budget Business Club Service Centre
Budget Business Club
Suite 1, 2 Wellington Parade East Melbourne VIC 3202
Opening Hours 9:00am - 5:00pm EST

Phone 1800 020 304
Fax 03 9495 6424

Travel Agents
Australian travel agents CRS help desk 1800 150 278

Emergency Roadside Assistance
1800 656 550

Budget Rent a Car Head Office
Level 2/15 Bourke Road
Mascot, NSW 2020
(02) 9578 1000